- November 23, 2012
- Posted by: Uganda Insurers Association
- Category: Members
Insurance Company of East Africa (U) Ltd (ICEA) was incorporated in Uganda on 5 August 1999 and licensed to provide both short term (General) and long-term (Life & Pensions) insurance business.
ICEA Uganda is wholly owned by ICEA Lion Life Assurance Company Ltd which in turn is wholly owned by First Chartered Securities Group.
“To sustain an undisputed position as Eastern Africa’s leading provider of insurance and related financial services based on our reputation for professionalism, probity and reliability.”
“As East Africa’s leading insurer, we provide high quality insurance and related financial services that meet and exceed the needs and expectations of our clients, consistent with global best practice.”
Our Core Values and Operating Principles
At ICEA we will strive for profitability, professionalism, probity and reliability, to deliver on our promises, business partnerships, our people, to work as a team, communicate, learning and personal growth, high standards, excellence in service delivery, ethical practices and industry leadership.
Life Insurance products which include staff retirement benefits, group life assurance cover with funeral expenses cover and disability cover, mortgage protection, and credit life assurance.
Individual Life Policies include anticipated endowment with profits, endowment assurance with profits, whole life policy, children education policy, personal savings plan and term assurance.
General Insurance products include fire & perils insurance, contractors all risks (c.a.r) policy all risks insurance cover, personal accident cover, money in transit, fidelity guarantee, workmen compensation cover, travel insurance, fire consequential loss, public & products liability, computer all risks, medical insurance machinery breakdown, machinery breakdown consequential loss, boiler & pressure vessels insurance, erection all risks, goods in transit & marine, golfers, motor, plate glass and others., bonds, domestic package and burglary.
ICEA upholds the highest customer service standards.We recognize the unique needs of every individual client and accordingly we allow ourselves enough flexibility to be able to best satisfy even the most egocentric ones. We maintain a business culture of friendly, fast and efficient service to our clients.
Insurance is all about paying Claims and that is what we at ICEA are proud to say is our absolute focus.
Our Contact Addresses
Rwenzori Courts Building, Nakasero Road
P. O. Box 33953, KAMPALA.
1. Mbarara Branch
Bananuka Drive, Standard Chartered Building
2. Gulu Branch
Agency Offices (Centres of Excellence)
1. Prime Plaza, Jinja Road.
2. UETCL Building-Hannington Rd
3. Rwenzori Courts 1st Floor